Privacy Policy

THE FOLLOWING IS A BROAD DESCRIPTION OF THE WAY WE AT HD BEHAVIOUR CONSULTANCY PROCESSES PERSONAL INFORMATION. TO UNDERSTAND HOW YOUR OWN PERSONAL INFORMATION IS PROCESSED YOU MAY NEED TO REFER TO ANY PERSONAL COMMUNICATIONS YOU HAVE RECEIVED, CHECK ANY PRIVACY NOTICES WE HAVE PROVIDED OR CONTACT US TO ASK ABOUT YOUR PERSONAL CIRCUMSTANCES.

Reasons/purposes for processing information

WE PROCESS PERSONAL INFORMATION TO ENABLE US TO PROVIDE CONSULTANCY AND ADVISORY SERVICES, TO PROMOTE OUR SERVICES AND TO MAINTAIN OUR OWN ACCOUNTS AND RECORDS

Type/classes of information processed

WE PROCESS INFORMATION RELATING TO THE ABOVE. THIS INFORMATION MAY INCLUDE:

• PERSONAL DETAILS RELATING TO PARENT/CARER/GUARDIAN/CHILD/CLIENT
• CONTACT DETAILS OF PARENT/CARER/GUARDIAN/CHILD/CLIENT
• PHYSICAL, MENTAL HEALTH & MEDICAL CONDITION DETAILS OF CHILD/CLIENT

WE ALSO PROCESS SENSITIVE CLASSES OF INFORMATION THAT MAY INCLUDE:

•  RACIAL OR ETHNIC ORIGIN
• RELIGIOUS OR OTHER BELIEFS OF A SIMILAR NATURE

Who the information is processed about

WE SOMETIMES NEED TO SHARE THE PERSONAL INFORMATION WE PROCESS WITH THE INDIVIDUAL THEMSELVES AND ALSO WITH OTHER ORGANISATIONS. WHERE THIS IS NECESSARY WE ARE REQUIRED TO COMPLY WITH ALL ASPECTS OF THE DATA PROTECTION ACT (DPA). WHAT FOLLOWS IS A DESCRIPTION OF THE TYPES OF ORGANISATIONS WE MAY NEED TO SHARE SOME OF THE PERSONAL INFORMATION WE PROCESS WITH FOR ONE OR MORE REASONS.

Who the information may be shared with

WE PROCESS PERSONAL INFORMATION ABOUT OUR CLIENTS AND EMPLOYEES, COMPLAINANTS AND ENQUIRERS, SUPPLIERS, ADVISERS AND OTHER PROFESSIONAL EXPERTS.

• BUSINESS ASSOCIATES AND OTHER PROFESSIONAL ADVISERS
• FAMILY, ASSOCIATES AND REPRESENTATIVES OF THE PERSON WHOSE PERSONAL DATA WE ARE PROCESSING
• FINANCIAL ORGANISATIONS
• CURRENT, PAST OR PROSPECTIVE EMPLOYERS
• EDUCATORS AND EXAMINING BODIES
• SERVICES PROVIDERS

Undertaking research Consulting and advisory services

INFORMATION IS PROCESSED FOR CONSULTANCY AND ADVISORY SERVICES THAT ARE OFFERED. FOR THIS REASON THE INFORMATION PROCESSED MAY INCLUDE NAME, CONTACT DETAILS, FAMILY DETAILS, FINANCIAL DETAILS, AND THE GOODS AND SERVICES PROVIDED. THIS INFORMATION MAY BE ABOUT CUSTOMERS AND CLIENTS. WHERE NECESSARY THIS INFORMATION IS SHARED WITH THE DATA SUBJECT THEMSELVES, BUSINESS ASSOCIATES AND OTHER PROFESSIONAL ADVISERS, CURRENT, PAST OR PROSPECTIVE EMPLOYERS AND SERVICE PROVIDERS.

PERSONAL INFORMATION MAY ALSO BE PROCESSED IN ORDER TO UNDERTAKE RESEARCH. FOR THIS REASON THE INFORMATION PROCESSED MAY INCLUDE, FAMILY DETAILS, LIFESTYLE AND SOCIAL CIRCUMSTANCES, FINANCIAL DETAILS, AND SERVICES. THE SENSITIVE TYPES OF INFORMATION MAY INCLUDE PHYSICAL OR MENTAL HEALTH DETAILS, RACIAL OR ETHNIC ORIGIN AND RELIGIOUS OR OTHER BELIEFS. WHERE NECESSARY OR REQUIRED THIS INFORMATION MAY BE SHARED WITH CUSTOMERS AND CLIENTS, AGENTS, SERVICE PROVIDERS, SURVEY AND RESEARCH ORGANISATIONS.

Social Media platforms

WE OPERATE SOCIAL MEDIA PLATFORMS. THESE PLATFORMS ARE, IN MOST CASES, OPERATED OUTSIDE OF THE EU AND DO NOT COMPLY WITH CURRENT DATA PRIVACY ACT AND SUBSEQUENT GDPR PROVISION ALTHOUGH THEY MAY WELL CONFORM TO THE U.S PRIVACY SHIELD PROTOCOL.

IT IS OUR PROCESS AND PROTOCOL THAT ANY PERSONALLY IDENTIFIABLE DATA GATHERED ON THESE PLATFORMS IS ONLY IN RESPONSE TO USERS INTERACTING OUT OF THEIR OWN VOLITION WITH OUR MARKETING PAGES. THE CONTACT IS DEEMED AS A  LEGITIMATE BUSINESS ENQUIRY. THE PERSONAL CONTACT DATA IS REMOVED FROM THE SITE ONCE THE ENQUIRY IS PROCESSED OR THE USER HAS REQUESTED SO.

Your rights

You have the following rights under law in respect of your personal information:

THE RIGHT TO BE INFORMED ABOUT THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION;

THE RIGHT OF ACCESS TO YOUR INFORMATION TO VERIFY THE LEGALITY OF OUR USE OF IT;

THE RIGHT TO REQUEST THAT INACCURATE OR INCOMPLETE INFORMATION ABOUT YOU IS RECTIFIED;

THE RIGHT TO REQUEST THE DELETION OR REMOVAL OF YOUR INFORMATION WHERE THERE IS NO FURTHER REASON FOR US TO USE IT (SUCH AS YOU HAVE WITHDRAWN YOUR CONSENT OR WE NO LONGER PROVIDE YOUR CHILDREN WITH SERVICES);

THE RIGHT TO RESTRICT THE USE OF YOUR INFORMATION;

THE RIGHT TO OBTAIN AND REUSE THE INFORMATION THAT WE HAVE ABOUT YOU FOR YOUR OWN PURPOSES;

THE RIGHT TO OBJECT TO CERTAIN USES (SUCH AS FOR MARKETING PURPOSES); AND

THE RIGHT NOT TO BE SUBJECT TO A DECISION THAT HAS A LEGAL EFFECT ON YOU THAT HAS BEEN BASED ON AN AUTOMATED DECISION.

WE ARE A REGISTERED DATA CONTROLLER WITH THE INFORMATION COMMISSIONER’S OFFICE UNDER NUMBER A8337346. OUR NOMINATED REPRESENTATIVE FOR THE PURPOSE OF THE ACT IS ADELE NORMAN

HD Behaviour Consultancy Cookie Policy

A COOKIE IS A SMALL FILE WHICH ASKS PERMISSION TO BE PLACED ONTO YOUR COMPUTER’S HARD DRIVE. ONCE YOU AGREE, THE FILE IS ADDED AND THE COOKIE HELPS EXAMINE WEB TRAFFIC OR LETS YOU KNOW WHEN YOU VISIT A PARTICULAR SITE.

ESSENTIALLY, COOKIES ALLOW WEB APPLICATIONS TO RESPOND TO YOU AS AN INDIVIDUAL. THE WEB APPLICATION CAN TAILOR ITS OPERATIONS TO YOUR NEEDS, LIKES AND DISLIKES BY GATHERING AND REMEMBERING INFORMATION ABOUT YOUR PREFERENCES.

OVERALL, COOKIES HELP US PROVIDE YOU WITH A BETTER WEBSITE, BY ENABLING US TO MONITOR WHICH PAGES YOU FIND USEFUL AND WHICH YOU DO NOT. A COOKIE DOES NOT GIVE US ACCESS TO YOUR COMPUTER OR ANY INFORMATION ABOUT YOU, OTHER THAN THE DATA YOU CHOOSE TO SHARE WITH US.

YOU CAN CHOOSE TO ACCEPT OR DECLINE COOKIES. ALTHOUGH MOST WEB BROWSERS AUTOMATICALLY ACCEPT COOKIES, YOU CAN USUALLY MODIFY YOUR BROWSER SETTING TO DECLINE COOKIES TO YOUR PREFERENCE. HOWEVER, THIS MAY PREVENT YOU FROM TAKING FULL ADVANTAGE OF OUR WEBSITE.

We use cookies on our website and we assume you are ok with this, otherwise please disable cookies in your browser, or navigate away and clear cookies set by the website.

Cookies on this website are used for:

ANALYTICAL/PERFORMANCE PURPOSES – THIS ALLOWS US TO RECOGNISE AND CALCULATE THE NUMBER OF VISITORS AND TO SEE HOW VISITORS NAVIGATE AROUND THE WEBSITE WHEN THEY ARE USING IT. THEREFORE HELPING US IMPROVE THE WAY OUR WEBSITE FUNCTIONALITY FOR EXAMPLE, BY ENSURING THAT USERS CAN FIND WHAT THEY ARE LOOKING FOR EASILY.

FUNCTIONALITY PURPOSES – TO HELP US RECOGNISE YOU WHEN YOU RETURN TO OUR WEBSITE. THIS ALLOWS US TO PERSONALISE OUR CONTENT FOR YOU AND REMEMBER YOUR PREFERENCES AND SETTINGS (E.G. YOUR CHOICE OF LANGUAGE OR REGION).

SHARING PURPOSES – THIS ALLOWS YOU TO SHARE PAGES WITH SOCIAL NETWORKS SUCH AS FACEBOOK AND TWITTER.